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Legal

Terms Of Service

Updated October 12th, 2023/ Effective October 19th, 2023

  1. Services
  2. Intellectual property rights in the Website
  3. Copyright Policy
  4. Prices
  5. IPv6 Address Space Declaration & RIPE NCC Compliance
  6. Payments
  7. Right of withdrawal
  8. Customer support
  9. Service level agreement
  10. Data backup
  11. Proprietary Rights
  12. Third-Party software
  13. Privacy
  14. Availability of Services
  15. Limitation of liability
  16. DISCLAIMER OF WARRANTIES
  17. Indemnity
  18. Force Majeure
  19. Relationship of the Parties
  20. Violations of these Terms
  21. Assignment
  22. Governing law
  23. Disputes
  24. Waiver
  25. Entire Agreement
  26. Severability
  27. Amendments
  28. Last amendment
  29. Contact Us

IMPORTANT. PLEASE READ CAREFULLY:

These Terms of Service (hereinafter, referred to as the “Terms”) is a legal agreement between you (either an individual or a single entity) and RapidSeedbox Limited having a principal place of business at 8/F., China Hong Kong Tower, 8-12 Hennessy Road, Wan Chai, Hong Kong (hereinafter, referred to as “RapidSeedbox”, “we”, “our”, “us”) for the services provided through the website www.rapidseedbox.com hereinafter, referred to as the “Services”) (hereinafter, you and RapidSeedbox are sometimes collectively referred to as the “Parties” and each individually a “Party”). By using or purchasing the Services, you agree to be bound by these Terms. The most current version of these Terms can be accessed at Terms of Service.

RapidSeedbox reserves the right to change, modify, or replace these Terms at any time, within its sole and absolute discretion. Upon a change in these Terms, RapidSeedBox will provide you with notice that these Terms have changed. Your continued use of the Services after a change in these Terms constitutes your manifestation of asset to any such change, modification, or replacement.

NOTICE OF ARBITRATION. THESE TERMS CONTAIN AN ARBITRATION PROVISION AND CLASS ACTION WAIVER. EXCEPT AS OTHERWISE STATED UNDER THESE TERMS, YOU AGREE THAT ANY AND ALL DISPUTES BETWEEN YOU AND RAPIDSEEDBOX WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION, AND YOU WAIVE YOUR RIGHT TO BRING OR RESOLVE ANY DISPUTE AS, OR PARTICIPATE IN, A CLASS, CONSOLIDATED, REPRESENTATIVE, COLLECTIVE, OR PRIVATE ATTORNEY GENERAL ACTION OR ARBITRATION.

1. Services

1.1 By using the Services, you warrant and agree that you are age eighteen (18) or above the age of majority within your legal jurisdiction, are of sound mind, and have the capacity to agree and uphold the terms and conditions contained within this Agreement. If you use the Services on behalf of a business entity or other third party, you warrant that you possess actual authority to act as an agent of that business entity or third party and, as a component of that agency, have the right and ability to agree to the terms of this Agreement on behalf of that third party or business entity. You further warrant and agree that you are not prohibited from entering into these Terms by the terms of any preexisting agreement.

1.2 You acknowledge and agree that the Services are the property of or are licensed by RapidSeedbox and are protected under law, including, but not limited to, intellectual property laws or other personal and proprietary rights. You acknowledge and agree that your use of the Services is limited by the license granted under these Terms, and you expressly agree that you will not use the Services in any manner not expressly authorized under these Terms. RapidSeedbox reserves all rights not expressly granted through these Terms.

1.3 RapidSeedbox provides you with a limited, non-exclusive, non-sublicensable, non-assignable, revocable, and royalty free license to use the Services for their customary and intended purposes, such as the hosting of digital files by using a remote server hosted in a high-bandwidth data center, proxy services, virtual private network (VPN), and internet protocol rental services. You are expressly prohibited from reproducing, preparing derivative works of, distributing copies of, publicly performing, and publicly displaying the Services.

1.4 Acceptable Use Policy. When you use the Services, you agree to use them only for their customary and intended purposes and as permitted by these Terms and any applicable law, regulation, statute, or ordinance. Additionally, you agree that you are responsible for any breach of your obligations under these Terms and for any losses suffered by RapidSeedbox for such a breach, including, but not limited to, monetary damages, costs, and attorneys’ fees. You are expressly prohibited from using the Services to violate any law, statute, ordinance, regulation, or treaty, whether local, state, provincial, national, or international, or to violate the rights of a third party, including, but not limited to, intellectual property rights, privacy rights, rights of publicity, or other personal or proprietary rights. Additionally, you are expressly prohibited from:

  • Attempting to access the Services other than through standard means unless you have been permitted to do so by RapidSeedbox through a separate, written agreement;
  • Accessing or attempting to access the Services through automated means;
  • Circumventing the technological protection measures of the Services;
  • Posting or transmitting content intended to collect personal or personally identifiable information from users of the Services or third parties;
  • Disrupting or otherwise interfering with the Services or their associated servers or networks;
  • Scraping, reproducing, republishing, selling, reselling, duplicating, or trading the Services or their content;
  • Diverting or attempting to divert customers of the Services to another website or service;
  • Reverse engineering, decompiling, translating, or disassembling the Services or their content;
  • Using the Services to transmit viruses, worms, or denial of service attacks; and
  • Encouraging or assisting any other party to do anything in violation of these Terms.

RapidSeedbox reserves the right to modify, amend, or terminate its Services or their associated content at any time and without prior notice. RapidSeedbox also reserves the right to refuse service or access to the Services to any person or business entity at any time and without notice.

1.5 Technical steps to purchase the Services. If you would like to purchase the Services, you need to perform the following steps: (1) visit the website www.rapidseedbox.com (hereinafter, referred to as the “Website”); (2) Locate the products and plans we offer, as presented in pricing tables on our homepage, and internal pages (3) choose a subscription plan in the pricing table; (4) press the button “Buy Now” under the chosen subscription plan, billing cycle, and currency; (5) Create your account by submitting your email, password, first name, and last name; (6) Choose your payment method and click “Pay.” When you make the required payment, we will send you a confirmation email about your order. By paying the price of the Services and receiving a confirmatory email, you conclude a service contract in English between you and RapidSeedbox based on these Terms. After receiving your payment, we will provide you access to the Services

1.6 The details of your specific contract will not be filed by us, and therefore, the specific contract will not be available to you. However, if you do require any information regarding your order please contact us by using the contact details mentioned in Section 28.

1.7 Correcting input errors. You will be able to identify and correct any input errors prior to paying the price of Services. If you have made any input error in your shopping cart, please go to your shopping cart and correct your error.

1.8 RapidSeedbox may provide you with the ability to register a user account (“User Account”), which may provide you with access to additional areas of the Services, including, but not limited to, the ability to edit your personal or personally identifiable information, update your billing methods, and review your purchase history. When registering a User Account, you must provide RapidSeedbox with accurate, current, and complete information. You shall update the information in your account if this information becomes out of date. You are responsible for keeping your User Account information safe and secure, including your username and password, and you are solely responsible for the activity that occurs through your User Account. Although RapidSeedbox will not be liable for any losses caused by any unauthorized use of your User Account, you may be held liable for the losses of RapidSeedbox or others due to such unauthorized use. If you become aware of any breach of security or unauthorized use of your password or your User Account, you must notify RapidSeedbox immediately. You agree that you will not sell, transfer, license, or assign your User Account or access thereto. RapidSeedbox reserves the right to restrict access to, suspend, disable, or delete your User Account at any time, in its sole discretion, and without prior warning. By creating a User Account, RapidSeedbox may contact you by any available means, including, but not limited to, email.

1.9 License to User-Generated Content. RapidSeedbox may provide you with the ability to upload, contribute, or transmit user-generated content to or through the Services, including, but not limited to, any content uploaded to the Services’ virtual private servers (collectively, “User-Generated Content”). You warrant that your User-Generated Content will not (i) violate any law, statute, regulation, or ordinance, whether local, state, provincial, national, or international, (ii) violate any term or condition of these Terms, or (iii) violate the rights of third parties, including intellectual property rights and any other personal or proprietary rights. By submitting User-Generated Content to RapidSeedbox, you grant RapidSeedbox a non-exclusive, irrevocable, royalty free, worldwide, and perpetual license to use your User-Generated Content for the customary and intended use of the Services. By submitting User-Generated Content to RapidSeedbox, you waive all moral rights or rights of publicity or privacy with respect to the User-Generated Content submitted to RapidSeedBox.

1.10 You understand and agree that RapidSeedbox provides the Services as a service and will not be held liable for and takes no responsibility for your interactions with users of the Services or other third parties. You understand and agree that RapidSeedbox is an interactive computer service as those terms are defined under Section 230 of the Communications Decency Act and that RapidSeedbox cannot be held liable for any commercial or personal torts in its role as a publisher of information provided by third parties. Though RapidSeedbox may edit, remove, or control the content submitted to and displayed through the Services by third parties, it will not be held liable for that content. The Services may contain links to third-party websites. The inclusion of such links does not imply approval or endorsement of the linked site by RapidSeedbox.

1.11 Unless you exercise the right of withdrawal specified in Section 6 of these Terms, you are not entitled to a refund of any prices paid by you before the termination of your service contract. If you exercise the right of withdrawal, you may be entitled to a full or partial refund in accordance with Section 6 of these Terms. The right of withdrawal does not apply to service contracts related to our dedicated servers.

1.12 When signing up for the Services, you may sign up to receive our newsletter. When you use our Services, you may receive promotional information from us regarding the Services that are similar to the Services used by you. You may opt out of marketing emails at any time at your discretion by clicking the “Unsubscribe” button at the bottom of every email received.

1.13 By signing up, you grant RapidSeedbox the right to use your company name and logo in our marketing materials, website, and communications for marketing, promotional, and testimonial purposes.

2. Intellectual property rights in the Website

2.1 All titles and copyrights in and to the website’s content, including, but not limited to, any applets, animations, audio, images, photographs, music, and text, are owned by RapidSeedbox or its suppliers. The content of the Website is protected by copyright laws and international copyright agreements. Subject to these Terms, RapidSeedbox hereby grants you a non-exclusive and non-transferable license to use the Website’s content. RapidSeedbox may terminate this license if you breach these Terms.

3. Copyright Policy

The Services and their associated content and services are © 2023 RapidSeedbox.

If you believe that a user of the Services has infringed upon your copyright rights, you may provide RapidSeedbox a notice of copyright infringement that complies with § 512 of the Digital Millennium Copyright Act. 

Upon receipt of a notice that complies with this section, RapidSeedbox will make a good faith attempt to notify the owner or uploader of the allegedly infringing content so that they can respond with a counter-notification.

This notice of copyright infringement must contain the following:

  • The physical or electronic signature of a person authorized to act on behalf of the copyright owner;
  • Identification of the copyrighted work(s) alleged to have been infringed;
  • The location of the copyrighted work(s) on the Services;
  • Your contact information, such as an address, telephone, fax number, or email address;
  • A statement that you have a good faith belief that the use of the allegedly infringing content is not authorized by the copyright owner, its agent, or the law; and
  • A statement, under penalty of perjury, that the information in the notification is accurate and that you are authorized to act on behalf of the copyright owner.

If you are a user of the Services who believes that content subject to a notice of copyright infringement is not infringing, you may submit a counter-notification. This counter-notification must contain the following:

  • Identification of the specific materials that have been removed from the Services;
  • Your contact information, such as an address, telephone, fax number, or email address;
  • A statement, under penalty of perjury, that you have a good faith belief that the content was removed as a result of mistake or misidentification;
  • A statement that you consent to the jurisdiction of the federal district court in which your address is located or in which the Services are located;
  • A statement that you will accept service of process from the notifying party; and
  • Your physical or electronic signature.

Notifications of copyright infringement and counter-notifications may be submitted to RapidSeedbox at [email protected]. RapidSeedbox may terminate a user’s access to the Services and/or block access to the Services if the user is determined to be a repeat infringer, which will be determined upon RapidSeedbox’s receipt of three or more valid notices of claimed infringement within a six (6) month period.

4. Prices

4.1 The prices indicated on the Website are indicated in two currencies, namely, EUR and USD. You can select the currency in which you would like to pay the prices.

4.2 The prices remain valid as long as they are indicated on the Website.

4.3 We may alter our price list from time to time. The price applicable is that set at the date on which you order your Services.

5. IPv6 Address Space Declaration & RIPE NCC Compliance

5.1 Declaration of Accuracy – By requesting, receiving, or using IPv6 address space allocated or assigned by RapidSeedbox, the Client represents and warrants that:

  • All information and documentation provided to RapidSeedbox in connection with such request is true, accurate, complete, and not misleading.
  • The Client understands that providing false, inaccurate, incomplete, or misleading information may result in denial, suspension, revocation, or return of IPv6 resources.
  • The Client agrees to promptly update RapidSeedbox if any material information related to the justification of IPv6 usage changes.

5.2 Legitimate Operational Need – The Client confirms and agrees that:

  • The requested IPv6 address space is required for legitimate, documented operational purposes.
  • The size of the allocation or assignment is justified by the Client’s current and reasonably planned infrastructure requirements.
  • The address space will be actively used in accordance with documented technical deployment plans.
  • The request is not made for speculative purposes, resale-only intent, address warehousing, or any non-operational use.

RapidSeedbox reserves the right to request reasonable documentation demonstrating operational need in line with applicable registry policies.

5.3 RIPE NCC Policy Compliance – The Client acknowledges and agrees that:

  • All IPv6 address space provided by RapidSeedbox is subject to the policies of the RIPE NCC.
  • Usage must comply with RIPE-738 (IPv6 Address Allocation and Assignment Policy) and any other applicable RIPE NCC policies, procedures, or future amendments.
  • IPv6 resources are not owned by the Client and remain subject to registry governance and compliance requirements.
  • Continued right of use is conditional upon ongoing compliance with RIPE NCC policies.
  • The Client may be required to provide additional documentation, justification, or cooperation in the event of audits, compliance reviews, or policy validation processes conducted by RapidSeedbox or RIPE NCC.

Failure to comply may result in suspension or revocation of IPv6 resources

5.4 Electronic Acceptance – Acceptance of these Terms of Service, continued use of services, or electronic confirmation (including via email or client portal acknowledgment) constitutes binding agreement to this IPv6 Address Space Declaration and RIPE Compliance Statement

6. Payments

6.1 You can purchase the Services by using (1) PayPal, (2) Cryptocurrencies, or (3) a credit card.

6.2 PayPal may collect payment information from you, which will allow PayPal to make the payments requested by you. If you use PayPal, we will not store your credit/debit card information. PayPal handles all the steps in the payment process on their websites, including data collection and data processing. Please provide your personal information to PayPal only after reviewing its privacy policy and terms of use.

6.3 It is your responsibility to verify that all transaction information and other details are correct. RapidSeedbox shall have no liability for transactions that are incorrect because of factors beyond RapidSeedbox’s control.

6.4 RapidSeedbox accepts no responsibility for refusal or reversal of payments, which shall be a matter between you and the provider of payment services.

6.5 If you do not make the payments required for using the Services, we may retain or remove content stored by you on our servers.

6.6 RapidSeedbox shall not be held liable or responsible for any taxes assessed against you or your use of the Services

7. Right of withdrawal

7.1 Right of withdrawal. Subject to the terms of this section 6, you have the right to withdraw from the service contract without giving any reason:

Seedbox and VPN services – within 14 days from the conclusion of the service contract (initial product purchase)

Proxy and IP Rental services – within 24 hours from the conclusion of the service contract (initial product purchase)

The withdrawal period will expire after 14 days for Seedbox and VPN services and in 24 hours for Proxy and IP Rental services from the day of the conclusion of the service contract. To exercise the right of withdrawal, you must inform RapidSeedbox of your decision to withdraw from the service contract by an unequivocal statement. You can use the following contact details to exercise your rights of withdrawal: Email: [email protected] You may use the model withdrawal form in Section 6.3, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

7.2 Exceptions from the right of withdrawal. Your right of withdrawal does not apply in the following cases:

  • If you use the services as a non-consumer (a ‘consumer’ is any natural person who is acting for purposes which are outside his trade, business, craft, or profession); or
  • If the provision of the Services has started with your consent and the contract has been fully performed (if the contract has not been fully performed, we reserve the right to charge you proportionally for the period that you have used the Services – for example, if you pay us for a monthly subscription and exercise your right to withdrawal after 10 days of using our services, we reserve the right to provide you with a proportional refund covering only the remaining days of your monthly subscription); or
  • We have reason to believe that your request for withdrawal is abusive (e.g., due to repetitive requests received from the same person).
  • The right of withdrawal is not applicable if there is reasonable suspicion of abusive, fraudulent, or illegal activity. Specifically, for IP rentals, if any IP address or IP range provided as part of the service is used for spamming, phishing, or other abusive or illegal activities—including but not limited to actions that result in the degradation of the IP range’s reputation, such as listings on major blacklists (e.g., SpamHaus, Barracuda, SURBL, AbuseIPDB, Proofpoint)—the client forfeits any right to refunds. Furthermore, the service provider reserves the right to suspend or terminate access to such services without prior notice if abuse is detected or reported. Health and reputation of IPs may be evaluated via industry-standard tools including, but not limited to, Talos Intelligence, MXToolbox, SpamHaus, and MultiRBL.

7.3 Effects of withdrawal. If you qualify for the right of withdrawal, we shall reimburse to you all payments received from you (subject to the right to provide only a partial refund in accordance with these Terms), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from the service contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. If you have used the Services before communicating your wish for withdrawal to us, we reserve the right to charge you the fee corresponding to the time period for which you have used the Services.

7.4 Model withdrawal form. — To:  RapidSeedbox Email: [email protected] — I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*), — Ordered on (*)/received on (*), — Name of consumer(s), — Address of consumer(s), — Signature of consumer(s) (only if this form is notified on paper), — Date (*) Delete as appropriate.

7.5 We do not tolerate any abuse of our services. In order to prevent abuse of these Terms, RapidSeedbox reserves the right to refuse future services to (i) a customer who seeks multiple refunds; and (ii) a customer who has violated these Terms.

7.6 The right of withdrawal in this Section 6 applies to Seedboxes only. It does not apply to dedicated servers.

8. Customer support

8.1 If you would like to send a customer or technical support query to us, please contact us by using the live chat functionality in your client area. 7.2 By purchasing the Services, you agree that the support provided by RapidSeedbox is on an “as-is” and “as-available” basis. RapidSeedbox does not guarantee that our support will be available at any time and/or our support will be able to resolve your problem.

9. Service level agreement

9.1 Downtime compensation. If you do not have access to the Services for a period exceeding 12 hours, RapidSeedbox will issue you a credit equal to the duration of the downtime. Any downtimes that last less than 12 hours may or may not be credited. RapidSeedbox will not compensate you for any downtime caused by your ISP or your connectivity to our servers.

9.2 Additional downtime compensation. In our sole discretion, we may provide you with a downtime compensation that is more beneficial than the downtime compensation stated in the preceding Section. 8.3 We will not provide any compensation for the loss of data caused by a human error on your behalf.

10. Data backup

10.1 You are solely responsible for ensuring backup of Your Content unless you and RapidSeedbox have arranged that the Services will include backup. We shall not be liable for loss of data or failure to recover data irrespective of the type of failure.

11. Proprietary Rights

11.1 You understand and agree that the Services, including, but not limited to, their source code, data, selection and arrangement, executable code, structure, and organization, contains the valuable trade secrets and intellectual property of RapidSeedbox. Under these Terms, you do not acquire any ownership rights to the Services or the data or content contained therein. You acquire only a limited license to use the Services subject to the terms of this Agreement. All other rights are reserved by RapidSeedBox.

11.2 You acknowledge and agree that any and all trademarks, trade names, design marks, or logos displayed on or through the Services by RapidSeedbox, including, but not limited to, RAPIDSEEDBOX, are common law or registered trademarks owned by or licensed to RapidSeedbox. You are expressly prohibited from using the trademarks of RapidSeedbox to cause confusion in, to cause mistake in, or to deceive consumers, or from falsely designating the origin of, the source of, or the sponsorship of your goods or services. You are further prohibited from using the trademarks of RapidSeedbox in domain names, in keyword advertisements, to trigger keyword advertisements, or in meta tags. All other trademarks, trade names, design marks, or logos are the property of their respective owners.

12. Third-party software

12.1 You may use the Services in combination with third-party software. Such third-party software may be governed by separate agreements. By downloading, installing, or otherwise using such third-party software, you may be bound by the terms of the end-user licenses governing third-party software. RapidSeedbox shall not be responsible for any third-party software.

13. Privacy

13.1 By using or purchasing the Services, you agree that RapidSeedbox may collect and process your personal information. The Privacy and Cookie Policy governs the collection, processing, and disclosure of your personal information in relation to the Services.

14. Availability of Services

14.1 You understand and agree that the Services may, without prior notification to you, interrupt at any time and may continue for any duration. You agree that, under no circumstances, we shall be held liable for any damages arising out of or related to such interruptions. One or more such interruptions shall not constitute a default under these Terms.

14.2 Usage Restrictions for Specific Seedbox Plans: Users subscribed to the “Fast” Seedbox plan are expressly prohibited from using streaming applications that are exclusively supported on the “Stream” plan or higher-tier plans. Any violation of this clause may result in suspension or termination of the user’s account, at the sole discretion of RapidSeedbox.

15. Limitation of liability

15.1 WHEREVER PERMITTED BY LAW, YOU ACKNOWLEDGE THAT RAPIDSEEDBOX WILL NOT BE HELD RESPONSIBLE OR LIABLE FOR ANY CLAIMS, DAMAGES, JUDGMENTS, CHARGES, OR FEES ARISING OUT OF OR RELATED TO YOUR USE OF OR ACCESS TO THE SERVICES OR TRANSACTIONS THAT OCCUR THROUGH THE SERVICES, INCLUDING, BUT NOT LIMITED TO, COMPENSATORY DAMAGES, CONSEQUENTIAL DAMAGES, SPECIAL DAMAGES, INCIDENTAL DAMAGES, PUNITIVE DAMAGES, EXEMPLARY DAMAGES, COSTS, AND ATTORNEYS’ FEES, DAMAGES ARISING OUT OF ERRORS OR OMISSIONS, AND DAMAGES ARISING OUT OF THE UNAVAILABILITY OF THE SERVICES OR DOWNTIME. YOU ACKNOWLEDGE THAT YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK AND THAT RAPIDSEEDBOX’S LIABILITY IS LIMITED TO THE AMOUNT THAT YOU PAID TO HALSTEAD OR $1,000, WHICHEVER IS LESS.

16. DISCLAIMER OF WARRANTIES

16.1 TO THE EXTENT NOT PROHIBITED BY LAW, THE SERVICES PROVIDED RAPIDSEEDBOX ARE PROVIDED ON AN “AS IS, AS AVAILABLE” BASIS. WE DISCLAIM ANY WARRANTY (EXPRESS OR IMPLIED), INCLUDING WARRANTIES OF FITNESS OR MERCHANTABILITY FOR A PARTICULAR PURPOSE. TO THE EXTENT NOT PROHIBITED BY LAW, UNDER NO CIRCUMSTANCES SHALL RAPIDSEEDBOX BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, AND CONSEQUENTIAL DAMAGES EVEN IF RAPIDSEEDBOX WAS ADVISED BY YOU OF THE POSSIBILITY OF SUCH DAMAGE OR LOSS. IF THE SERVICES ARE DISRUPTED OR INTERRUPTED, WE SHALL NOT BE RESPONSIBLE FOR ANY LOSSES CAUSED BY SUCH A DISRUPTION OR INTERRUPTION.

17. Indemnity

17.1 You agree to indemnify, defend, and hold harmless RapidSeedbox, its officers, shareholders, directors, employees, subsidiaries, affiliates, and representatives, from and against any and all losses, including, but not limited to, costs and attorneys’ fees, arising out of or related to (i) your use of the Services, (ii) your submission of User-Generated Content to the Services, (iii) your violation of any term, warranty, condition, or covenant of these Terms, (iv) your violation of the rights of third parties, including, but not limited to, intellectual property rights or other personal or proprietary rights; and (v) your violation of any law, statute, ordinance, regulation, or treaty, whether local, state, provincial, national, or international. Your obligation to defend RapidSeedbox will not provide you with the ability to control RapidSeedbox’s defense, and RapidSeedbox reserves the right to control its defense, including its choice of counsel and whether to litigate or settle a claim subject to indemnification.

18. Force Majeure

18.1 RapidSeedbox shall not be liable to you or other persons for any failure of performance of any obligation vested in these Terms if such failure is caused by any events beyond RapidSeedbox’s reasonable control, including, but not limited to, acts of God, acts of terrorism, cable cuts, strikes, wars, fires, floods, vandalism, injunctions, hurricane, governmental acts, riots, third-party provider outages, injunctions, power crisis shortages, and explosions.

19. Relationship of the Parties

19.1 The Parties are independent contractors, and these Terms do not make you an employee, partner, agent of, or joint venturer with RapidSeedbox for any purpose. You agree that you are, and will remain, an independent contractor in your relationship with RapidSeedbox.

20. Violations of these Terms

20.1 If you violate any of the Terms, in addition to any other remedies available at law or in equity, RapidSeedbox shall have the right, in its sole discretion, to suspend or terminate immediately the Services provided to you.

21. Assignment

21.1 You may not assign your rights under these Terms without the prior written consent of RapidSeedbox, and any such attempted assignment shall be void. This Agreement shall be binding upon the Parties’ permitted assigns and respective successors.

22. Governing law

22.1 You and RapidSeedbox agree that any dispute arising out of or related to these Terms or your use of the Services, including, but not limited to, your purchase or use of the Services, will be governed by the laws of the State of New York, without regard to its conflict of laws rules. Specifically, the validity, interpretation, and performance of these Terms will not be governed by the United Nations Convention on the International Sale of Goods. Except for claims for injunctive relief by either party, you and RapidSeedbox agree that any dispute or controversy arising out of, in relation to, or in connection with these Terms or your use of the Services, including, without limitation, any and all disputes, claims (whether in tort, contract, statutory, or otherwise), or disagreements concerning the existence, breach, interpretation, application, or termination of these Terms, shall be finally resolved by binding arbitration through the platform provided by New Era ADR, Inc. (https://app.neweraadr.com/) (the “New Era Platform”) in accordance with its rules and procedures for “Virtual Expedited Arbitrations” by a professional neutral with substantial experience in resolving commercial disputes (the “Neutral”). The Neutral shall be chosen in accordance with the rules and procedures of the New Era Platform.

 

This arbitration will be conducted in the English language. The decision of the Neutral will be final and binding on the parties and judgment on any award(s) rendered by the Neutral may be entered in any court having jurisdiction thereof. Nothing in this section will prevent either party from seeking immediate injunctive relief from any court of competent jurisdiction, and any such request shall not be deemed incompatible with the agreement to arbitrate or a waiver of the right to arbitrate. The parties undertake to keep confidential all awards in their arbitration, together with all confidential information, all materials in the proceedings created for the purpose of the arbitration and all other documents produced by the other party in the proceedings and not otherwise in the public domain, save and to the extent that disclosure may be required of a party by legal duty, to protect or pursue a legal right or to enforce or challenge an award in legal proceedings before a court or other judicial authority. The Neutral shall award all fees and expenses, including reasonable attorney’s fees, to the prevailing party. Any judgment rendered by the Neutral may be entered in any court of competent jurisdiction.

 

ANY DISPUTE RESOLUTION PROCEEDING ARISING OUT OF OR RELATED TO THIS AGREEMENT OR THE PURCHASE OR USE OF ITEMS FROM OR THROUGH THE WEBSITE, WHETHER IN ARBITRATION OR OTHERWISE, SHALL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION, AND YOU AND HALSTEAD EXPRESSLY AGREE THAT CLASS ACTION AND REPRESENTATIVE ACTION PROCEDURES SHALL NOT BE ASSERTED IN OR APPLY TO ANY ARBITRATION PURSUANT TO THESE TERMS.

 

Any claims must be brought within one year from the date on which the claim accrued or will otherwise be barred.

23. Disputes

23.1 To the extent not prohibited by applicable law, any controversy or claim arising out of or relating to the use of the Website and/or the Services shall be settled by binding arbitration in accordance with the rules of New Era ADR, Inc (https://neweraadr.com).  The costs of arbitration shall be initially borne by the claimant and later apportioned by the arbitrator.  The arbitrator’s decision will be binding and may not be appealed. A judgment of a court having jurisdiction may be entered upon the arbitrator’s award. If the respondent does not reply to the claimant within the time period prescribed by the arbitration panel, the arbitration panel shall be entitled to issue a decision in absentia.

24 Waiver

24.1 A failure of a Party to enforce strictly a provision of these Terms shall in no event be considered a waiver of any part of such provision. No waiver by a Party of any breach or default by the other Party shall operate as a waiver of any succeeding breach or other default or breach by such other Party. No waiver shall have any effect unless it is specific, irrevocable, and in writing.

25. Entire Agreement

25.1 These Terms constitute the entire understanding between the Parties with respect to the subject matter thereof and supersedes all prior agreements, negotiations and discussions between the Parties relating thereto.

26. Severability

26.1 The unenforceability of any single provision of these Terms shall not affect any other provision hereof. Where such a provision is held to be unenforceable, the Parties shall use their best endeavors to negotiate and agree upon an enforceable provision, which achieves to the greatest extent possible the economic, legal, and commercial objectives of the unenforceable provision.

27. Amendments

27.1 RapidSeedbox reserves the right, at its sole discretion, to change or modify these Terms at any time. Unless otherwise stated in these Terms, any such change or modification shall be effective when published on the Terms of Service page. Therefore, you should regularly visit the URL to review the current version of the Terms so you are aware of any revisions to which you are bound. Your continued use of the Terms after any such changes constitutes your acceptance of the revised Terms. If you do not agree to abide by the revised Terms, please stop using the Services and the Website.

28. Last amendment

28.1 These Terms were last amended on the 20th of December, 2023.

29. Contact us

29.1 If you have any questions about these Terms, please contact us using the live chat functionality on our website. You can also contact us by email at [email protected].

Digital Millennium Copyright Act (DMCA) Policy

Last Updated December 13th, 2015


RapidSeedbox Limited having a principal place of business at 8/F., China Hong Kong Tower, 8-12 Hennessy Road, Wan Chai, Hong Kong (hereinafter referred to as “RapidSeedbox,” “we,” or “us”) respects the legitimate rights of copyrights owners and has adopted an efficient notice and takedown procedure as required by the DMCA. The notice and takedown procedure is described below.

Instructions on How to Write and Send a Proper DMCA Notice

The DMCA provides a legal procedure by which you can request us to remove content infringing your intellectual property rights. A Proper DMCA Notice will notify RapidSeedbox of particular facts in a document signed under penalty of perjury. To file a notice of infringement with RapidSeedbox, you must provide a written communication (by fax or regular mail) that contains the information specified in the list below. RapidSeedbox would like to inform you that you will be liable for damages (including costs and attorney’s fees) if you materially misrepresent that material is infringing your copyright(s). Therefore, if you are not sure if you are the proper copyright holder or if copyright laws protect your material, you may need to consult a lawyer. To write a Proper DMCA notice, please provide the following information:

  • Identify with sufficient detail the copyrighted work that you believe has been infringed;
  • Identify the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit RapidSeedbox to locate the material;
  • Provide us with information reasonably sufficient to permit RapidSeedbox to contact the complaining party, such as an address, telephone number, and, if available, an email address at which the complaining party may be contacted;
  • Add the following statement: “I have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law”;
  • Add the following statement: “I swear, under penalty of perjury, that the information in the notification is accurate, and that I am the copyright owner or am authorized to act on behalf of the owner of an exclusive right that is allegedly infringed”;
  • Sign the document and

Send the document to the following address:

Name: RapidSeedbox Limited
Email: [email protected]
Mail: Level 15 Yardley Commercial Building, 1-6 Connaught Road West, Sheung Wan, Hong Kong

Writing and Submitting a Counter-notification

If your content is removed due to the operation of the RapidSeedbox notice and takedown procedure described above, and you believe the takedown was improper, you may submit a Counter-notification. RapidSeedbox would like to inform you that you will be liable for damages (including costs and attorney’s fees) if you materially misrepresent that material is infringing your copyright(s). Therefore, you may need to consult a lawyer if you are unsure if you are the proper copyright holder or if copyright laws protect your material. RapidSeedbox would like to inform you that you will be liable for damages (including costs and attorneys’ fees) if you materially misrepresent that a product or activity does not infringe the copyrights of others. In case you are unsure whether specific material infringes the copyrights of others, we suggest that you first consult a lawyer.

Writing a Counter-notification

To Write a Proper Counter-notification, please provide the following information:

  • Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled;
  • Your name, address, and telephone number;
  • The following statement: “I consent to the jurisdiction of Federal District Court for the [insert the federal judicial district in which your address is located]”;
  • The following statement: “I will accept service of process from [insert the name of the person who submitted the infringement notification] or his/her agent”;
  • The following statement: “I swear, under penalty of perjury, that I have a good faith belief that the affected material was removed or disabled as a result of a mistake or misidentification of the material to be removed or disabled”; and
  • Sign the document.

Send the written communication to our designated agent to:

Name: RapidSeedbox Limited
Email: [email protected]
Mail: 8/F., China Hong Kong Tower, 8-12 Hennessy Road, Wan Chai, Hong Kong

Privacy and Cookie Policy

Last Updated December 17, 2025

  1. General
  2. Data collected by us
  3. Usage data
  4. Marketing communication
  5. Protection of personal data
  6. Retention period
  7. Third-party access to personal data
  8. Your rights regarding your personal data
  9. Links
  10. Complains about the handling of personal data
  11. Cookies
  12. Contact information
  13. Amendment of this Privacy Policy
  14. Last amendment

1. General

1.1 RapidSeedbox Limited having a principal place of business at 8/F., China Hong Kong Tower, 8-12 Hennessy Road, Wan Chai, Hong Kong (hereinafter referred to as “RapidSeedbox”, “we”, “our”, “us”), collects from the individual user (“you” and “your”) certain personal data through the website https://www.rapidseedbox.com (hereinafter, referred to as the “Website”) and the related hosting services (the “Services”) (hereinafter, you and RapidSeedbox are sometimes collectively referred to as the “Parties” and each individually a “Party”). The Website and the Services are collectively referred to as “RapidSeedbox.” We act as a data controller with regard to your personal data, i.e., the entity that determines the purposes and means of processing your personal data.

1.2 The Website provides you with the possibility to order the Services for digital files by using a remote server hosted in a high-bandwidth data center (VPS).

1.3 This Privacy and Cookie Policy (the “Privacy Policy”) contains our policies and procedures governing the processing (i.e., collecting, storing, deleting, using, and disclosing) of personal data (i.e., any information relating to a natural person who can be identified, directly or indirectly, by using such information) through RapidSeedbox.

1.4 This Privacy Policy enters into force on the effective date indicated at the top of the Privacy Policy and remains valid until terminated or updated by us or until you stop using RapidSeedbox.

1.5 Your consent. Your use of RapidSeedbox is subject to this Privacy Policy. Should we intend to (1) collect any sensitive data from you, (2) provide you with marketing communication, (3) use your personal and non-personal data for purposes not indicated in this Privacy Policy, (4) transfer your personal data to third parties not indicated in this Privacy Policy, or (5) significantly amend this Privacy Policy, we will seek your express consent in advance.

1.6 Children. RapidSeedbox cannot be accessed and used by persons under the age of 18. However, we cannot distinguish the age of people accessing RapidSeedbox. If a person under 18 has provided us with personal data without obtaining parental or guardian consent in advance, the parent or guardian may contact us and request us to destroy or de-identify the personal data. Our contact details are specified in Section 12 “Contact information” of this Privacy Policy.

1.7 Business Customers (B2B) and Authorized Users. RapidSeedbox is used by both individual consumers (B2C) and business customers (B2B). If you use RapidSeedbox on behalf of a company or other legal entity, that entity may be the customer under our Terms of Service. In such cases, we process personal data relating to account administrators and authorized users (such as contact details, login and security data, billing records, and support communications) as described in this Privacy Policy. Where a business customer provides us with personal data about its personnel, the business customer is responsible for ensuring it has a valid legal basis to share that information with us. Unless explicitly stated otherwise, RapidSeedbox acts as a data controller for the personal data it processes to operate the Website and Services and to comply with legal obligations.

2. Data collected by us

2.1 We adhere to data minimization principles and collect only a minimal amount of personal data that is necessary for your usage of RapidSeedbox. We use your data only for specified, explicit, and legitimate purposes as outlined below.

Your account
When you create an account on the Website, we collect your (1) email address and (2) password. When you fill out the account details available on the Website, we collect your (1) name, (2) e-mail address, and (3) any other information you decide to provide us in your message. After you log in to the Website, you can update your details and provide us (although you are not required to do so) with your (1) name, (2) last name, (3) company name, (4) address, and (5) phone number. Such data is used only for (1) allowing you to create an account on the Website, (2) providing you with the requested Services, (3) contacting you with regard to the Services and the Website, and (4) sending you information about services that are similar to the Services used by you. Lawful basis: performance of a contract with you (i.e., maintaining your user account and providing the Services). We store your account information until you delete your user account.

Payments
When you pay for the Services with a credit card, we collect your full name and credit card information (card number, expiration date, security number, and billing address). If you use payment service providers (e.g., PayPal) to pay for the Services, you will be requested to provide your PayPal details. Please note that we DO NOT collect your PayPal credentials. We use your payment information to process your payments, maintain our business records, and comply with the applicable laws. Legal basis: performance of a contract with you and legal compliance. We store such data for the time period prescribed by the applicable laws.

Identity verification
When you make a payment through the Website, we collect a copy of your identification document (a credit card, driver’s license, or personal ID). We use such data to ensure the security of RapidSeedbox, prevent fraud, and enforce our legal terms. The legal basis: pursuing our legitimate business interests (security and compliance). We store such information until you delete your user account.

Contact form
When you send us a message through our contact form, we collect your name, email address, and any information you decide to provide us with in your message. Such information is used only for (1) performing the tasks requested by you, (2) answering your questions and providing you with the requested information, (3) improving our business activities, and (4) optimizing RapidSeedbox. Lawful basis: pursuing our legitimate interest (i.e., growing our business) or performing our contractual obligations.

Aggregate data
In case your non-personal data are aggregated with certain elements of your personal data in the way that we may become able to identify you, such non-personal data will be treated as personal data. We will make sure that we have a legal basis for the processing of such data.

2.2 Please note that we DO NOT collect any sensitive data about you (e.g., your health information, opinion about your religious and political beliefs, racial origins, and membership of a professional or trade association) unless you, at your sole discretion, decide to provide such data to us.

2.3 We do not have access in any manner to the digital files that you submit for hosting purposes as a part of the Services. Therefore, we do not access or collect any information or personal data contained in such digital files.

2.4 Please note that, if you do not provide us with the requested personal data, you may not be able to use the full functionality of the Website.

3. Usage data

While you are using RapidSeedbox, we or our analytics service providers may collect technical information about your use of RapidSeedbox. When you browse the Website, we collect information about your browser type, operating system, URL addresses of websites clicked to and from the Website, and your IP address. While you are using the Services, we collect usage analytics data, such as:

  1. Average active torrents per month;
  2. Number of times you log into your client area;
  3. Number of times you log into your torrent client(s);
  4. Frequency of content streaming;
  5. One Click Installers installed;
  6. One Click Installers usage patterns (Frequency, time spent using it);
  7. Storage used per month;
  8. Traffic used per month;
  9. Generic OS hardware metrics (CPU, RAM, Disk, Load average);
  10. Frequency of SSH usage

We collect the above-mentioned data for the purpose of analyzing what kind of users visit the Website, how they find it, how long they stay, from which other websites they come to the Website, what pages they look at, and to which other websites they go from the Website. Services usage data allows us to analyze and improve our Services. This data will be collected anonymously. Personal IP addresses, email addresses and other identifying information are not linked to this data and will not be sent out of the Service, so we cannot identify you as an individual. This will allow us to use purely statistical data without targeting specific individuals.

4. Marketing communication

4.1 From time to time, we may send you informational communications related to the Website and the Services, such as payment receipts, administrative information about the Services, information about updates of RapidSeedbox, information about security breaches, or other related matters. Please note that such communications do not fall within the scope of direct marketing communication.

4.2 We will send you direct marketing communications, including newsletters, offers of our new Services, recommendations, and promotions, only after you provide us with your prior consent to receive such marketing communication, subscribe to our newsletter, or if we have a service contract with you. You have the right to opt-out from receiving direct marketing communication at any time by clicking on the “unsubscribe” link in each marketing email sent to you or by contacting us directly. Our contact details are indicated in Section 12 “Contact information” of this Privacy Policy.

4.3 If provided, we may use your phone number to contact you for customer research and quality assurance reasons. We will do so only if we have a contract with you. In other instances, we will seek your consent for further commercial communication.

4.4 The legal bases on which we rely when processing your personal data for marketing purposes are ‘your consent’ and ‘pursuing our legitimate business interests’ (analyze, improve, and expand RapidSeedbox).

5. Protection of personal data

5.1 We employ information security tools to protect personal data collected through the Website. Such information security tools include, but are not limited to, secured networks, encryption, anonymization, and limited access to personal data. However, due to the inherent risks of using the Internet, we cannot be liable for any destruction, loss, use, copying, modification, leakage, or falsification of personal data caused by circumstances beyond our reasonable control.

5.2 Breach notification. Should a personal data breach occur, we will inform the relevant authorities without undue delay and immediately take reasonable measures to mitigate the breach. We will notify you about such a breach as soon as possible through a notification on the Website and by sending you an e-mail.

6. Retention period

We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law (for example, accounting, tax, fraud prevention, and legal claims). Where appropriate, we may anonymize data rather than delete it (for example, to preserve aggregated statistics and security logs without identifying individuals).

Typical retention periods are as follows:

  • Account and profile data (email address; optional name, company name, address, phone number) are retained for the duration of the active account and for up to 3 years after account deletion or anonymization for dispute resolution, fraud prevention, and legal claims.
  • Login and security data (such as login timestamps and IP addresses used to access the account) are retained for up to 3 years for security monitoring, abuse prevention, and fraud detection.
  • Support communications (including support tickets and chat messages) are retained for up to 2 years for customer support, quality assurance, and business record purposes.
  • Website and product analytics are retained for up to 2 years for product improvement, troubleshooting, and business analytics.
  • Billing and transactional records (including invoices and payment confirmations) are retained for up to 10 years to comply with legal, accounting, and tax obligations.
  • Payment method data: we do not store full payment card or bank details on our systems. Payment data is processed by our payment service providers. Any payment tokens or references stored in our systems are retained only as necessary for payments, fraud prevention, and legal compliance, and are cleaned up in accordance with our internal policies and provider requirements.

If you request deletion of your personal data, we will delete or anonymize it unless retention is required by law.

7. Third-party access to personal data

7.1 In certain situations, we may disclose your personal data to third parties. Such a disclosure is limited to the situations when the personal data are required for the purposes of (1) provision of the Services or any information requested by you, (2) pursuing our legitimate interests, (3) law enforcement purposes, or (4) if you provide your prior explicit consent. Please note that some third parties may be located outside of the jurisdiction in which you reside.

7.2 Third-party service providers (processors and subprocessors). We use third-party service providers to help us operate the Website and provide the Services, including analytics, customer communications, marketing, payments, fraud prevention, infrastructure, and integrations. These service providers process personal data on our behalf as “processors” under applicable data protection laws. We share personal data with these providers only to the extent necessary for the purposes described in this Privacy Policy and subject to appropriate contractual safeguards, including data processing agreements where required.

7.3 Categories of subprocessors. Depending on how you use the Website and Services and your consent preferences, we may use the following categories of third-party service providers:

  • Product analytics and business intelligence: Providers that help us analyze website usage, product performance, subscriptions, and revenue metrics (e.g., product analytics and subscription analytics tools).
  • Data transfer and integration services: Providers that facilitate automated data flows and integrations between our systems and third-party tools.
  • Customer communications: Providers that enable customer support, email communications, newsletters, lead capture, and customer engagement tools.
  • Payment processing: Payment service providers and payment orchestration platforms that process payments, billing information, and transaction metadata on our behalf.
  • Advertising and marketing platforms: Advertising platforms used for conversion tracking, campaign measurement, and advertising delivery, which operate only after you have provided the relevant cookie or tracking consent.
  • Security and infrastructure: Providers that deliver content delivery, security, and bot protection services.

7.4 International data transfers. Some of our service providers may process personal data outside the European Economic Area (EEA) or the United Kingdom. Where required, we rely on appropriate safeguards for international data transfers, such as Standard Contractual Clauses, to ensure an adequate level of protection for personal data.

7.5 We do not sell, trade, or transfer to third parties not indicated in this Privacy Policy your personal data unless we obtain your prior explicit consent to do so.

7.6 Please note that we allow third-party behavioral tracking, which may include personal and non-personal data if we have a legal basis for doing so.

7.7 If requested by public authorities exercising their official mission, we will disclose your personal data for law enforcement purposes.

7.8 We are not responsible for actions of other third parties that are not mentioned in Section 7 of this Privacy Policy and with whom you share your personal data, and we have no authority to manage or control third-party solicitations.

7.9 Transfer outside the EEA. Some of the Third-Party Service Providers are located outside the European Economic Area (EEA) and, if you are a resident of the EEA, we may need to transfer your personal data to jurisdictions outside the EEA. In case it is necessary to make such a transfer, we will make sure that the jurisdiction in which the recipient third party is located guarantees an adequate level of protection of your personal data or we conclude an agreement with the respective third party that ensures such protection.

8. Your rights regarding your personal data

8.1 We strive to ensure that your personal data are true, accurate, up-to-date, and complete. If you would like modify or delete your personal data that are processed through the Website, you can do so by updating your personal data in your user account through the “Client Area” available on the Website (by clicking on the box “Edit Account Details”).

8.2 You have the right to manage the personal data that we collect from you. More particularly, we provide you with a possibility to request us to:

  • Get a copy of your personal data that we store;
  • Rectify inaccurate personal data;
  • Move your personal data to another processor;
  • Delete your personal data from our systems;
  • Object and restrict processing of your personal data;
  • Withdraw your consent; or
  • Process your complaint.

8.3 If you would like to exercise your rights listed above, please contact us by email at [email protected] and explain in detail your request. In order to verify the legitimacy of your request, we may ask you to provide us with an identifying piece of information, so that we would be able to identify you in our system. We will answer your request within a reasonable timeframe but no later than 2 weeks.

9. Links

Please note that the Website may contain links to third-party websites. We hereby disclaim any liability in relation to the privacy practices of other websites. Before visiting any websites owned and operated by third parties and providing any information or personal data to the owners or operators of such websites, you should familiarize yourself with the applicable privacy practices and take reasonable steps necessary to protect your data.

10. Complaints about the handling of personal data

10.1 You have the right to submit a complaint to us about the way in which your personal data have been handled by using the contact details indicated in Section 12, “Contact information” of this Privacy Policy.

10.2 After you submit such a complaint, we will send you an email within five (5) business days confirming that we have received your complaint. Afterward, we will investigate your complaint and provide you with our response within a reasonable timeframe but no later than two (2) weeks.

10.3 If you are a European Union resident and are not satisfied with the outcome of your complaint, you have the right to lodge a complaint with your local data protection authority.

11. Cookies

11.1 The Website uses cookies. Cookies are small text files that are used to store small pieces of information, typically consisting of letters and numbers. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

11.2 There are two types of cookies, namely, first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data. The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

11.3 We use session cookies to verify your details until you navigate from page to page on the Website. The session cookies prevent you from re-entering your details each time you enter a new page on the Website. We use persistent cookies to recognize you as a unique user when you return to the Website. As a result, you do not have to enter your login details multiple times as you move from other websites to the Website. We may also use cookies to place interest-based advertisements on the Website. We will not use cookies for purposes not mentioned in this Privacy Policy. On occasion, we may offer third-party content on the Website. These third parties may install cookies that we do not control.

11.4 We honor “Do Not Track” browser mechanisms. You can also choose to visit the Website anonymously.

11.5 You may encounter targeted interest-based advertising based on your use of RapidSeedbox and other websites on the Internet. Where necessary, we will seek your consent for processing your personal data for advertising purposes. You can control how such advertising is shown to you or opt out of targeted advertising by consulting the guide powered by the Digital Advertising Alliance available at https://youradchoices.com. For more information on opting out from advertising features on your device, please visit https://www.networkadvertising.org .

11.6 When you visit the Website, we may ask you to provide us with your consent to our use of all cookies via a cookie consent banner. If you do not provide your opt-in consent, we will serve you our essential technical cookies only. This means that we will not serve you our non-essential (preference, statistics and marketing) cookies. Please note that we may not be able to provide you with the best possible user experience on the Website if not all cookies are enabled.

11.7 The cookies we use:

12. Contact information

If you have any questions, comments, or concerns about this Privacy Policy, please get in touch with RapidSeedbox Limited by:
Email: [email protected]
Mail: 8/F., China Hong Kong Tower, 8-12 Hennessy Road, Wan Chai, Hong Kong
Phone: +13073816345

13. Amendment of this Privacy Policy

13.1 We reserve the right to amend this Privacy Policy anytime by posting a revised version on the Website. Please check back regularly to review any changes.

13.2 For significant changes in the Privacy Policy, or where required by the applicable law, we may seek your consent to the modifications stated in the Privacy Policy.

14. Last amendment

This Privacy Policy was last amended on the 17th of October, 2023.

Guidelines for Law Enforcement Authorities

RapidSeedbox is firmly committed to respecting the law and other regulatory obligations. Therefore, we will cooperate with law enforcement authorities in prosecuting users who are involved in unlawful activities, such as the dissemination of child pornography and copyright infringements. We aim to promote the rule of law and respect for human rights. This document provides law enforcement officials with operational guidelines on how to seek records from RapidSeedbox. It does not apply to non-law enforcement requests.

1. Legal process requirements

1.1 We disclose records from RapidSeedbox under the applicable law. A letter rogatory or a Mutual Legal Assistance Treaty may be required to compel disclosure of records.

2. Account preservation

2.1 Upon receiving a notice of formal legal process, we will take steps to preserve account records related to official criminal investigations for 90 days. Law enforcement authorities may expeditiously submit formal requests for the preservation of account records by using the contact details specified in Section 8.

3. Matters related to child safety

3.1 We will report any apparent instances of child exploitation to the National Center for Missing & Exploited Children (NCMEC)’s CyberTipline at cybertipline.com. Please note that we will also report content drawn to our attention by government requests.

4. Availability and data retention

4.1 RapidSeedbox will search for and disclose information in our records if (i) we can locate such information and (ii) the requests for such information are reasonably specific.

4.2 RapidSeedbox will not retain data for law enforcement purposes unless we receive a lawful governmental order requiring us to do so.

5. Form of requests

5.1 We are unable to process legal demands that are overly vague or broad. To make sure that we will process your legal demand, please identify the requested records and include the following: (i) the name of the authority making the legal demand and (ii) the ID number, the address, and the telephone number of the law enforcement agent submitting the legal demand; and (iii) email address from a domain name associated with the law enforcement authority making the legal demand; and (iv) the requested response date.

6. Notification

6.1 We notify our users about legal demands related to them unless: (i) we are prohibited by law to do so; and/or (ii) there are exceptional circumstances, such as emergencies and child exploitation cases; and/or (iii) the provision of such notifications will be counter-productive.

6.2 Law enforcement officials who want to prevent the disclosure of their legal demands to the users to whom the demands relate should obtain appropriate process or a court order requiring us to refrain from disclosing their legal demands.

7. Reimbursement of costs

7.1 To the extent law allows, we may seek cost reimbursements in responding to law enforcement requests.

8. Submission of law enforcement requests

8.1 If you would like to submit a law enforcement request to us, please use the following contact details: By email: [email protected] By post: RapidSeedbox Ltd, 8/F., China Hong Kong Tower, 8-12 Hennessy Road, Wan Chai, Hong Kong

8.2 Please send your law enforcement requests to the attention of the RapidSeedbox Law Enforcement Response Team. For serious and urgent matters requiring immediate disclosure of information, please send your law enforcement requests to the RapidSeedbox Law Emergency Enforcement Response Team.

8.3 We would like to inform you that accepting the legal process by email or post is for convenience only. Such acceptance should not waive objections, e.g., lack of proper service or jurisdiction.

9. Last amendment

9.1 This document was last amended on 1st July 2024